Research Use Only

Researcher Verification

Peptogenesis provides research-use-only materials for qualified researchers and laboratories. Please confirm before continuing.

I am at least 21 years of age.

I confirm I am a qualified researcher purchasing for in vitro / laboratory research only — not for human or veterinary use.

By proceeding, you affirm the statements above are true. Products are for laboratory and analytical research use only, not for human or veterinary use, and not for diagnostic purposes.

Support

Contact Peptogenesis

Questions about an order, documentation, or your account? Send us a message and we will reply by email.

Email support@peptogenesis.com

Support hours Monday–Friday
9:00 AM–5:00 PM Central Time

Response target Within 48 hours

Weekends Limited / as available

Before you contact us

Many questions are already answered on these pages:

Need Help? Browse answers about products, documentation, shipping, and orders. Visit the FAQ Certificate of Analysis Check the current COA status for each product and option. Open the COA Library Order Tracking Look up the status of an order and its shipping updates. Track an order

Support Information

Support hours

Monday–Friday, 9:00 AM–5:00 PM Central Time. Weekend coverage is limited and messages received then are answered as availability allows.

Response times

We aim to respond within 48 hours.

What support can and cannot help with

Our team can help with orders, tracking, delivery problems, documentation such as Certificates of Analysis and Safety Data Sheets, account access, payments, and wholesale or business inquiries.

We cannot provide dosing, reconstitution, administration, veterinary, or medical guidance, and we cannot advise on any use outside laboratory and analytical research. For a health concern or a possible exposure, contact a qualified professional or your local emergency service.

Your name

Email address

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Order number (required for order, tracking, damaged, or wrong-item inquiries)

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Message

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JPG, PNG, or PDF, up to 8 MB. Attachments are stored privately and are not published.

Please do not include requests for medical, dosing, reconstitution, administration, or personal-use guidance. We can only answer questions relating to ordering, documentation, and laboratory research.

We use the details you send only to answer your inquiry, and we keep attachments no longer than needed to resolve it. See our Privacy Policy for how we handle personal information.